October 16, 2006
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Upcoming ACAP Calls
10/19: Ombudsman Roundtable
10/20: Medicare Roundtable for Plans Planning on or Considering Entering Medicare
10/26: Compliance Roundtable
ACAP Members
Affinity Health Plan
Alameda Alliance for Health
AlohaCare
Boston Medical Center HealthNet Plan
CareOregon
CareSource
Colorado Access
Commonwealth Care Alliance
Community Choice Health Plan
Community Health Network of Connecticut
Community Health Plan of Washington
Contra Costa Health Plan
Health Plus
Health Right, Inc.
Hudson Health Plan
L.A. Care Health Plan
MDWise
Medically Fragile Children's Program
Mercy Care Plan
Monroe Plan for Medical Care, Inc.
Neighborhood Health Plan
Neighborhood Health Plan of
Rhode Island
Network Health
Santa Clara Family Health Plan
Total Care
Virginia Premier
HIGHLIGHTS
ACAP Compliance Officers Met in New York City
On September 27-28, Compliance Officers from ACAP plans met for the first time. On Wednesday 9/27, Adam Falk, Esq. of Feldesman, Tucker, Leifer, Fidell, LLP met with the Compliance Officers at Health Plus' offices to give an overview of internal auditing. The next day the compliance officers used their time together to review and compare ACAP plan compliance programs, as well as discuss both internal and external auditing, maintaining a compliance program, and integrating compliance into the plans larger corporate structure. The discussion was productive and informative and reviews of the meeting were positive. A more detailed summary of the meeting will be posted in the meetings section of the website and distributed to CEOs at the Richmond board meeting. Materials from the meeting are saved in the Members Only/Meetings section of ACAP's website. The next Compliance Officers roundtable on Thursday, October 26 will review meeting highlights and follow-up discussion topics to be covered in 2007 roundtable conference calls. Please direct any questions about the meeting or follow-up materials to Peggy Oehlmann (poehlmann@communityplans.net).
PUBLIC POLICY AND ADVOCACY ![]()
Congressional Update: Health Disparities Legislation
The Kaiser Daily Reports reported that on September 29 Senate Majority Leader Bill Frist introduced a bill to authorize $500 million to reduce health disparities between populations, particularly among racial and ethnic minority groups and some low-income rural whites. Senators Edward Kennedy, Barack Obama and Jeff Bingaman co-sponsored the legislation, which would require research into disparities in disease rates among minority groups and action to eliminate these disparities. It is expected that Frist will attempt to attach the legislation to an appropriations bill when Congress returns in November for the lame-duck session.
ACAP was invited by legislative staff to comment on the legislation before it was introduced and has proposed to the legislation's co-sponsors that they include a demonstration program that would provide $5 million in funding for safety net plans to work with their states to identify the racial and ethnic backgrounds of their enrollees, to identify the health disparities between racial and ethnic groups and to develop programs to reduce or eliminate the disparities. Based on the current language, ACAP members would be eligible to participate in activities specified by the legislation. ACAP may also try to use this bill as a vehicle for introducing a legislative definition of "safety net health plan."
DRA Citizenship Documentation Requirements
In an effort to help monitor the impact of new citizenship documentation requirements enacted in the Deficit Reduction Act of 2005, ACAP has met with The Center on Budget and Policy Priorities (CBPP) to determine how health plans might track disenrollment related to the rule. In addition, ACAP and CBPP intend to work together to find solutions that will help plans prevent unnecessary disenrollment related to the new requirements. If enrollees are unable to present states with the necessary documentation, the resulting decrease in Medicaid enrollment may threaten plan stability. ACAP anticipates inviting members to participate in monitoring activities in the near future.
CBPP will convene a conference call October 24 from 2 to 3pm E.S.T. for Medicaid health plans interested in working on this issue. (Please contact Melanie Nathanson at Nathanson@cbpp.org for more information.) On the call, ACAP will present reasons why Medicaid health plans will play an important role in helping individuals maintain Medicaid enrollment.
In related news, the Washington Post reported on October 8 that Virginia's Medicaid program - the Family Access to Medical Insurance Security Plus (FAMIS) - has experienced an average monthly net loss of 3,500 children since the new law became effective. In contrast, the State averaged a monthly net gain of 1,700 children in its program prior to July 1, 2006. (Article is available at http://www.washingtonpost.com/wp-dyn/content/article/2006/10/07/AR2006100700843.html)
ACAP Sharing Services
In the members only section of our website, there are several areas that we want to remind you to look at periodically, including a large section of shared documents, which includes disaster recovery plans, compliance documents, job descriptions. We also have several surveys we have done of our plans.
ACAP and Commissioner Maggie Brooks Submit Final Recommendations to Medicaid Commission
As September ended, ACAP worked with Medicaid Commissioner Maggie Brooks, County Executive from Monroe County, New York, to present the Medicaid Commission with three Medicaid reform proposals. ACAP’s proposals are:
1) To renew a CMS initiative to analyze and publish Health Employer Data and Information Set (HEDIS®) quality data for Medicaid managed care plans.
2) To allow Medicaid managed care plans to participate in the Medicaid Drug Rebate Program currently restricted to fee-for-service Medicaid programs.
3) Expand managed care coverage in Medicaid.
At a November 16 meeting (location to be announced later), Commissioners will vote on a short list – a “Chairman’s Mark” – of proposals selected from a catalog of reform concepts submitted by Commissioners and the public, including ACAP.
The short list of proposals approved by the Commission will be presented to Secretary Michael O. Leavitt in a final report on December 31, 2006, which is intended to provide recommendations to ensure the long-term sustainability of the Medicaid program. The Department of Health and Human Services is expected to present the recommendations to Congress as well.
ACAP, NACHC Comment on HRSA Proposal to Modify Health Center Controlled Networks for HIT
On October 10, ACAP issued comments to the Health Resources and Services Administration (HRSA) on a proposed modification to a grant program called the Health Center Controlled Network (HCCN). Since 1994, HCCN grants have provided operational support to health networks that are controlled by health centers but comprised also of other community-based health entities. These networks strive to ensure access to health services for medically underserved populations. HRSA has proposed to use the HCCN grants solely to support the adoption of health information technology among HRSA's safety net providers.
ACAP requested that HRSA explicitly include safety net health plans in the list of health entities eligible to participate in HCCNs. In addition, ACAP suggested that the Department of Health and Human Services more broadly support adoption and utilization of health information technology among safety net plans and providers through Medicaid and SCHIP reimbursement.
NACHC also submitted extensive comments on the proposed change. Seeking to preserve HCCN's traditional role in enabling health centers to perform business and clinical operations more effectively, NACHC stated that HRSA should adopt a multi-faceted strategy for HIT investments that includes but is not limited to HCCNs. NACHC does not support restructuring the HCCN program to focus solely on HIT-related projects and feels as though HCCNs have effectively enabled health centers to perform critical business and clinical operations, and have promoted the expansion of the community health center program.
New York's F-SHRP Waiver Approved by CMS: Mandates More Managed CareThe Centers for Medicare and Medicaid Services (CMS) is requiring the State of New York to mandate managed care for new Medicaid populations. New York’s five-year Federal-State Health Reform Partnership (F-SHRP) waiver was approved September 29, 2006. With it, the State will mandate Medicaid managed care to the SSI population and to new geographic regions to realize savings that can be used to reform New York’s health system. Reforms will include reducing excess capacity in the acute care system, shifting emphasis in long-term care from institutional-based to community-based settings, and expanding the use of health information technology. For these and other goals, the Federal government will invest a five-year total of $1.5 billion in New York’s health system. In return, the State will be required to generate waiver savings to offset the investment and meet a set of performance milestones included in the terms and conditions of the demonstration.
EXCELLENCE AND ACCOUNTABILITY ![]()
ACAP Hosted Its Second Medicare SNP Meeting for Operational and Pre-Operational ACAP Medicare SNP Plans
ACAP hosted a meeting for up and running not-for-profit Medicare SNP plans in Phoenix, AZ on October 4 th and 5th. All ten ACAP plans with SNPs that are either up and running or will be up and running as of January 2007 participated. The purpose of these meetings is to provide plans with a forum to share the challenges and opportunities of running a not-for-profit Medicare SNP in an open environment. The format of the meeting included presentations in the morning by expert speakers followed by discussions of issues that plans identified as top-of-mind for Medicare Directors and CEOs. Some of the highlights were:
If you have questions, please contact Liz Ward (eward@communityplans.net).
- "Dealing with D" by Steve Arbaugh from ATTAC Consulting Group -- The meeting began with a morning session focused on Part D operational issues presented by Steve Arbaugh from ATTAC Consulting Group. Steve spoke with plans about the operational challenges and compliance requirements for Medicare SNP plans' Part D programs. A few of the many areas he covered included: (1) his views on some of the keys to success with Part D; (2) expected CMS audit areas; (3)enrollment issues; and, (4) fraud, waste and abuse issues.
- Long-term Care Managed Care and the Implications for Medicare SNPs -- Kathy Eskra from Mercy Care discussed Mercy Care's experiences with long-term managed care in Arizona and some of the challenges of serving dual eligible beneficiaries in an integrated manner.
- Medicare SNP Strategy -- Following the speaker presentations, ACAP's new Medicare SNP plans discussed their strategic rationale for starting SNPs and the returning plans gave updates on their strategic priorities.
- Managing Communications and the Flow of Information Within a Plan -- Plans discussed their strategies for managing the enormous volume of information from CMS and other entities, as well as their methods for reporting to CMS.
- Marketing, Member Services and Provider Communications -- Plans also discussed their strategies, best practices and frustrations in the areas of marketing, member services and provider communications.
ACAP Job BankOmbudsman Roundtable
ACAP plans can post job announcements in our job bank. Please see our website for more details. You can email job announcements to Christina Boye at cboye@communityplans.net.
The next ACAP Ombudsman Roundtable is Thursday, October 19 at 3 pm eastern time. The topic of the call is best practices and strategies for using member advisory boards. An agenda and any materials will be posted prior to the call at: http://www.communityplans.net/members/Ombudsman%20roundtable.asp
Medicare SNP Roundtable
The next ACAP Medicare SNP Roundtable is Thursday, October 19 at 3 pm eastern time. An agenda and any materials will be posted prior to the call at: http://www.ahcahp.org/bppo/snpconfcalls.asp
Compliance Officer Roundtable
The next ACAP Compliance Officer Roundtable is Thursday, October 26 at 3 pm eastern time. On this call, we will review key themes and any follow up items from the September Compliance Officers meeting. We will also discuss the Employee Education Provisions about False Claims Recovery that was part of the Deficit Reduction Act. An agenda and any materials will be posted prior to the call at: http://www.communityplans.net/members/compliance%20officers.asp
Newly Scheduled! Claims Roundtable
On Wednesday, November 8 at 3 pm eastern time, there will be a roundtable for Claims Directors. The topic of the call will be ACAP plan procedures for auditing medical claims, particularly facility claims. Also, Claims Directors will be asked for suggestions and feedback on claims auditing software. An agenda with discussion questions will be posted on the website at: http://www.communityplans.net/members/claims%20officers.asp
Recap: COO Roundtable
On Thursday, October 5, ACAP COOs discussed possible changes to ACAP's website to facilitate better information exchange and sharing among ACAP plans. Among the suggestions ACAP will be discussing with its web designer are the creation of bulletin boards organized by specific topics (eg, disaster recovery, IT platforms, reinsurance, cross-training customer service staff).
Recap: CIO Roundtable
On Thursday, October 12 Jenny Babcock, ACAP's new Assistant Director for Policy discussed the status of health IT legislation in Congress. A summary of the this information is located at: http://www.communityplans.net/members/cio%20roundtable.asp
CHCS Quality Summit on Racial/Ethnic Disparities
CHCS announces a new Quality Summit on Improving Health Care for Racially and Ethnically Diverse Populations. For the agenda and registration information, please go to: http://www.chcs.org/publications3960/publications_show.htm?doc_id=387847&inactive=1
NEWSFLASH ![]()
ACAP Board Meeting and Strategic Planning Conference in Richmond, VA November 2 & 3, 2006
ACAP Members don't forget to sign up for the conference. The cut off date for the hotel was October 2, 2006, but rooms may still be available if needed. The conference will be held at The Jefferson Hotel. To make reservations for the hotel please call them at 1-(800) 424-8014 and tell them you're with the conference. Also, don't forget to register for the conference on ACAP's Website, click here to register and to view the agenda.
CareSource Wins National Awards for Membership Communication
CareSource Management Group (CSMG) recently received a Bronze Award for its HealthWatch reminder card program, as well as an Award of Merit for its Ohio Consumer Health flyers from the Health Information Resource Center (HIRC). For the last 13 years HIRC has distributed awards for consumer health information programs and materials as part of its National Health Information Awards (NHIA) program. These two programs done by CareSource were chosen from nearly 1,000 entries. The programs were evaluated on health information content, ingenuity and distinction. CareSource joined a group of other distinguished winners including the Mayo Clinic, M.D. Anderson Cancer Center and the National Cancer Institute. CEO of CareSource, Pamela Morris, commented on their win. "We are thrilled to be recognized with this prestigious award for our approach to communicating with our members. These award-winning materials exemplify our commitment to providing outstanding customer service."
Citizenship Rules Significantly Affecting Enrollment of Virginia Children
Since July 1, the new Medicaid rules, which require individuals to provide proof of citizenship, have caused more losses than gains for the Virginia Family Access to Medical Insurance Security Plus program. The law seeks to ensure that undocumented immigrants, who do not qualify for Medicaid, do not receive care through the program. A recent Washington Post article reported "that new rules have prevented close to 10,000 eligible children in Virginia from receiving benefits." Furthermore, the Post reports that before the new rules were in place, "Virginia averaged a net increase of 1,700 children monthly into the program however, now the program experiences a net loss of about 3,500 a month."
Virginia, along with other states, instituted a deadline for beneficiaries to provide documentation, but the cut-off date is at the end of this month. Individuals unable to provide the required documentation will be denied benefits.
CareSource Receives ABD Contract Awards
The Ohio Department of Job and Family Services (ODJFS) recently announced contract winners for the Aged Blind and Disabled (ABD) population. The state's 124,000 ABD eligibles were divided into eight regions, with three plans serving each region. CareSource obtained contracts for the Northeast Central, Southeast, Northwest and West Central regions.
Upcoming Events
October Events
Mon Tues Wed Thurs Fri Sat/Sun 2
3
4
Medicare Meeting in Phoenix, AZ for Operational SNPs5
Medicare Meeting in Phoenix, AZ for Operational SNPs
COO Roundtable6
7/8
9
10
Executive Committee Call11
12
CIO Roundtable (note different call-in number)
Policy Roundtable13
14/15
16
Finance Committee Call
Quality Management Committee Call17
18
19
Ombudsman Roundtable20
Medicare Roundtable for Plans Planning on or Considering Entering Medicare21/22
23
Program Committee Call24
Executive Committee Call
CBPP Citizenship Documentation Call for Health Plans (Contact Nathanson@cbpp.org for info)25
Policy Roundtable Call26
Compliance Roundtable27
28/29
30
31
November Events
Mon Tues Wed Thurs Fri Sat/Sun
1
2
ACAP Strategic Planning Session3
ACAP Board Meeting4/5
6
7
8
9
10
11/12
13
14
15
16
17
18/19
20
21
22
23
Thanksgiving24
25/26
27
28
29
30
ACAP Mission: To improve the health of vulnerable populations through the support of Medicaid-focused community affiliated health plans committed to these populations and the providers who serve them.
Darnell Dent, Chairman Margaret A. Murray, Executive Director,
mmurray@communityplans.net, 202.331.4601
Association for Community Affiliated Plans
1400 Eye Street, NW, Suite 330
Washington, DC 20005
http://www.communityplans.net
Contact Us